ADT® Authorized Dealer Serving Kalamazoo & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the practice of giving a neighbor a key to your home. It eliminates the necessity of physical keys or passcodes and lets you oversee who can go in your Kalamazoo home and for how long. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to walk your dog, collect your mail, or hydrate your plants when you go out of town. Typically, you would just give them a house key. You now have a better option. Thanks to ADT's Trusted Neighbor Feature, you no longer have to fret over lost keys or doors left open. 

What you need is an ADT security system, a Google Nest video doorbell, a an automated door lock, and the ADT+ app that permits everything to function together. Here’s how to set it up: 

  1. You assign access to a trusted person, like a relative or neighbor, via the ADT+ app.
  2. Following that, you configure permissions. You can assign neighbors timed access, allowing them to come and go during specific hours, or event-based admittance. For example, if a package is delivered, the system can release the door to let them take it in once it authenticates them.
  3. Once you’ve configured access, your Google Nest Doorbell camera utilizes familiar face detection to confirm your neighbor as they come near the door.
  4. Your ADT home security will pause the alarm and release the door lock when the person is authenticated as an approved visitor.
  5. You are sent real-time alerts as your friend, neighbor, or family member enters and exits. The app also supplies a detailed log. 
  6. Once the trusted neighbor leaves, your smart door lock secures automatically to protect your home.

You are able to authorize access for anyone you want, such as a repair person, animal sitter, or a partner who comes over when you’re not there. This tool is also useful during emergencies, specifically when you’re not around. For example, if a water sensor triggers, your system can authorize event-driven access so a neighbor can shut off the water supply. Setting permissions is simple with the user-friendly app. 

Make Your Kalamazoo Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Kalamazoo home smarter and more secure. This service isn’t only for neighbors and relatives, as you’ll appreciate the face recognition and auto-unlock functionality when you have your hands full of kids or packages. Once you're inside, the door automatically fastens behind you.

Request Your ADT Home Security System In Kalamazoo With The Latest Features

Enjoy tools like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Kalamazoo from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to deliver the latest advancements from the leader in home security. Reach out to (269) 224-1045 today to design your package. Our well-trained team can answer any questions about the ADT+ app, Google Nest cameras, and how to make things work seamlessly.